— Joe Williams
Joe Williams 48, retired from the Army in 2009. He lives in Northern Texas. “Doors close on a lot of vets because they don’t have the experience,” he says. “What Purple Heart Services does is they take the disabled veterans, and they send you a computer, and they train you to work at home, with pay, for 17 weeks of training. They give you the basics about computers, computer technicians, customer service/help desk training. It’s very high tech and once you finish they help a lot. I only had 2-3 weeks lag time between when they called me back and offered me a job. It wasn’t what I dreamed for, but it was a foot in the door. Sooner or later I was offered a work contract, and now I’m working with a large management development company based out of OH. I’m contracted to work for them as a help desk analyst.” Williams says there’s a strong connection amongst the students in the class because of their shared background as vets. “I keep in touch via email, messaging, chat. One of the guys, Mike, lives in Texas, and I met him when I went on vacation.” He also says,“The skills you learn in the army, they may not relate directly, but they do as far as your interpersonal skills. You learn to be well disciplined, that’s what the military’s about, and you have that can-do attitude, you’re flexible to change. So when things change all of a sudden you can adapt very easily and overcome.”
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